Step 1: Consultation
Get in touch and we’ll schedule you in for a complimentary consultation over the phone, via email or Skype. If you're local to Cheltenham, we can meet at your favourite coffee shop (any excuse for cake), although due to our commitments, we can only take on limited in-person meetings. At this meeting we will discuss your ideas, budget and any themes you wish to incorporate.
Please feel free to share items that you would like me to draw inspiration from. This can include fabric swatches, mood boards, pictures, magazine cuttings, links to Pinterest boards, details of the wedding venue… anything at all. I particularly love mood boards because they help me get inside your head so to speak. You can also visit our gallery and instagram for inspiration.
A pricing estimate will be emailed to you within five to seven working days of our meeting. Should you wish to proceed, I will then send you a contract and order form. This must be signed and returned along with a non-refundable fifty percent retainer (full payment is required upfront if the order is less than £100 or a rush order) before design work can begin.
Our bespoke design fee starts at £300. The bespoke design cost is not inclusive of printing and material costs. These will be calculated based on your choices. If you choose a previously designed collection, there is no design fee. Rush orders, i.e orders with less than a 3 week turnaround, incur an extra charge of £100 exclusive of expedited delivery costs. Check out our pricing page for an idea of costs.
Step 2: Design
Once I have received your retainer and signed contract, design work on your stationery will commence. Three complimentary rounds of changes are included in your order with digital proofs sent at each stage. Any additional rounds of changes will be charged at £35 per hour.
A final proof will be sent to you once all changes are made. At this stage, it is very important for you to ensure that all spellings, grammar, punctuation etc. are correct. Please be sure to triple check the proof to be sure everything is as you want it. Have other people look at it too as fresh eyes might spot things that you miss. Any changes requested after final proof approval will incur a charge. Once your proof is approved, an invoice for final payment will be sent. Your order will go into production upon receipt of payment.
Depending on the complexity of the design, the production phase can take anywhere from ten days to six weeks. For fabric folio invitations, this phase will take at least ten weeks.
Step 3: Dispatch
Once your order is completed, you will be notified and your order will be sent via a tracked courier service.